I am committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to [email protected].
How do I collect information from you?
I obtain information about you when you use my website, for example, when you complete the contact form.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
Use of ‘cookies’
Like many other websites, the helenaherruzo.com website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Main Cookies used on our site
Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited
For more information on Google Analytic’s privacy policy visit here – http://www.google.com/analytics/learn/privacy.html
How is your information used?
We may use your information to:
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Contact you regarding queries raised in the contact form;
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Carry out our obligations arising from any contracts entered into by you and me;
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Seek your views on the services we provide;
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Notify you of changes to my services;
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Send you communications which you have requested and that may be of interest to you
I will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with me.
Who has access to your information?
I will not sell or rent your information to third parties.
I will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: I may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings).
However, when I use third party service providers, I disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that I will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested me to do so, or I am required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Your choices
I will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
How you can access and update your information
The accuracy of your information is important to me. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide me with personal information.
Review of this Policy
I keep this Policy under regular review. This Policy was last updated in July 2024.